About Me

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My name is Jennifer Chaplin. I’m a small business consultant with a deep passion for helping fellow small business owners both protect what they’ve built and grow with confidence. I come from a hands-on background—working directly under founders and entrepreneurs across industries like fine dining, landscape construction, landscape maintenance, catering, and private security. In each role, I became the go-to person for operational structure and clarity. Over time, I came to realize this was more than just a knack—it’s a gift I’m now using to support business owners like you. I’m also a lifelong learner. I’ve completed the SBA’s THRIVE program, a 6-month business planning course through the City of Yuba City and Chamber of Commerce, and countless hours of self-study through white papers, seminars, and real-world experience. I would love to have the opportunity to see if I can help you and your business.

Over the years, I’ve been up close and personal with the realities of compliance — including the legal gray areas that California employers navigate daily. For example, how do you prove employees took every legally required rest break? Even a signed timecard isn’t always enough. 

Small businesses are the backbone of our state— did you know that over 90% of California businesses have fewer than 20 employees? That’s where my heart is. I’m here to empower and protect small businesses like yours — because a compliant business is a safer business. And a well-supported and engaged team leads to happier customers, higher profits, and long-term success.

The Chaplin Method focuses on two of the biggest time and money drains in small business: Operations and HR.

If you’re feeling stuck in the day-to-day or noticing the same issues popping up again and again, I can help. I work with business owners to:

• Eliminate duplicate processes
• Improve efficiency and reduce waste
• Identify the root cause of recurring problems
• Pinpoint your most (and least) profitable products or services
   

I’ll ask the right questions: What parts of your business do you love? What parts do you dread? Together, we’ll streamline the dreaded parts and help you focus on what you do best. I bring practical tools, fresh perspective, and a lot of experience to the table.

Most small businesses don’t have a dedicated HR department—and that’s where I come in. 

I help owners navigate California’s complex employment laws and avoid common missteps that can lead to costly mistakes.

For example: Did you know California employers must retain all job applications for three years, even if the applicant never received a call back? 

With over 20 years of HR experience in industries ranging from hospitality to construction, I’ve seen what works—and what doesn’t. 

I help you develop clear, compliant policies before there’s a problem, so your employees feel supported—not singled out.

My ultimate goal is simple:
To help you run a business that’s profitable, efficient, and built on integrity—

and to create a workplace where your employees are genuinely happy to show up.